Frequently Asked Questions

You can make your booking for your rental through our website.

You can fill out the booking form clicking "book on line". We will need your arrival and departure date and time, incoming flight number and the kind of car you want to reserve the car. If you don't have all other details such as passport and driving license at hand you can give them also when you pick the car up.

The credit card is always required, Visa or Mastercard.

You can make the booking without giving your credit card details online, but when you pick the car up we need your credit card.

The car is paid on arrival. You don't have to give your credit card details over the internet or telephone.

The car can be paid in pounds. The price in pounds will be calculated on the day of your arrival using the exchange rate of that moment. We don't have change in pounds.

You will need to bring your passport, driving license and credit card with you. Additional drivers have to bring them also with them.

We are open 24 hours. But for arrivals between 20.00 and 09:00 there is 15 euros charge.

There is not extra charge for bringing the car back at night.

There is not any problem if your plane is delayed. As we take your flight number when we make your booking. We can check with the airport when your plane is due. So our representative will be waiting for you at arrivals.

We can put a roof rack on most of the car types. This is not possible on groups 0, 01, A, B, D1, M1, F, IC, BA, CA, FA, E1, E2, G8 and G9. That is, small and nine seats people carriers. The roof rack is 2 metal bars, which come with 2 elastic straps to secure the luggage.

Our baby seats are all standard seats approved by the EC. You can use place them backwards or forward facing. They are suitable for children from 0 to 18 kg.

The car can not be driven outside the Spanish border, but Gibraltar and Portugal.
The car can not be taken to Morocco.

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